Habje's Privacy Policy

Habje (habje.biz) is a trusted platform for Bangladesh's online betting and gaming community. We believe that building a safe and transparent environment is not just a legal obligation — it is our ethical responsibility to every user.

This Privacy Policy explains how Habje collects, uses, stores, and protects your personal information. By browsing our website, creating an account, or using any of our services, you agree to this Privacy Policy.

This policy applies to all of Habje's digital services — including the website, mobile app, live chat, and email communications. If you disagree with any part of this policy, please refrain from using our services and share your concerns with us at support@habje.biz.

Habje collects only the information needed to provide you with the best service and keep the platform secure. Here's a detailed breakdown of the types of information we collect:

Directly provided information

• Full name, date of birth, and gender
• Valid Email Address & Mobile Number
• Current address (city, district, country)
• National ID or passport number (for KYC verification)
• Payment method details (bKash or Nagad number)

Automatically collected data

• IP address & device information (operating system, browser version)
• Login time, session duration, and navigation history
• Betting History & Transaction Details
• Information Collected from Cookies & Similar Tracking Technologies
• Device location (country and city level only)

Habje collects your data for the following legitimate purposes only. Each purpose is specific, and we do not use your data for anything beyond what is listed here:

• Account management: To create, manage, and keep your account secure.
• Identity Verification: To verify age and identity, and to prevent fraud.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To respond to your questions and complaints quickly and effectively.
• Legal obligation: To comply with applicable laws, regulations, and directives from regulatory authorities.
• Security: To detect and prevent suspicious activity on the platform.
• Service Improvement: To analyze your usage and improve the platform experience.

Habje uses your data solely to ensure the quality of your experience and to operate a secure platform. Below is a clear breakdown of what we do and do not do:

What We Do

• We use your information to verify login access to your account.
• We analyze your betting history to deliver a personalized experience.
• We use email or SMS to send important account updates, security alerts, and transaction confirmations.
• To inform you about relevant promotions and offers (you can opt out at any time).
• To identify and resolve technical issues on the platform.

What We Don't Do

• We do not sell your data to advertisers.
• We do not share your data with third parties for marketing purposes without your consent.
• We never store your payment card or banking passwords.
• We do not track your device's precise GPS location.

Habje may share your personal information with third parties only in very limited circumstances and for specific reasons. In every case, we ensure that the receiving party upholds the same privacy standards we do.

When Information May Be Shared

• Payment Processors: Necessary data is shared with payment providers such as bKash and Nagad to process transactions.
• Legal obligation: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: We may cooperate with investigating authorities in cases of active fraud or criminal activity.
• Technology Service Provider: With contracted technology partners providing cloud hosting and cybersecurity services — all of whom are bound by strict confidentiality agreements.

Habje uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use

• Essential cookies: To maintain login sessions and ensure security — the site cannot function properly without these.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the website are most used — data is fully anonymized.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to not function properly.

Habje protects your data using industry-leading technical and administrative safeguards. Our security framework is reviewed and updated on a regular basis.

Technical Security

• TLS 1.3 encryption is used for all data transfers.
• Data at rest is protected with AES-256 encryption.
• Payment information is handled in accordance with PCI-DSS standards.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is supported.
• A dedicated firewall and DDoS protection system are active.

Administrative Safeguards

• Only authorized personnel have access to your data.
• All staff receive regular training on privacy and data protection.
• Every data access event is logged and monitored.

Every Habje user has the following rights regarding their personal information. To exercise these rights, contact us at support@habje.biz.

We typically respond within 30 business days of receiving your request. For complex cases, it may take up to 60 business days — and we'll let you know in advance.

Habje does not retain your data indefinitely. Specific retention periods are set for each type of information:

Once the designated retention period ends, data is securely and permanently deleted in a way that makes recovery completely impossible.

Habje's services are intended solely for individuals aged 18 and above. We do not knowingly collect or process personal information from minors.

Age is verified during registration, and confirmed via identity documents through the KYC process. If we become aware that a minor has created an account, that account will be immediately closed and all collected data will be deleted.

Habje reserves the right to update this Privacy Policy at any time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date at the top of the page will be revised accordingly.
• Significant Changes: You will be notified via your registered email or when logging into the site.
• Key changes: You will be notified at least 30 days before any changes take effect.

Continued use of the site after any changes will be taken as your acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, feedback, or to exercise your rights under this Privacy Policy, please get in touch with us:

• Email: support@habje.biz
• Live Chat: Click the chat icon in the bottom-right corner of the website.
• Support Hours: 24 hours a day, 7 days a week.
• Response Time: Usually within 24–48 hours.

Our privacy team takes every request seriously and is always ready to assist you in Bengali.